Todd Krause: Lead Like a Pro with the LEAD Framework

By Jennie Bellinger | May 25, 2026 |

Discover how a former C-suite finance leader scaled a home services business from $1.8M to over $4M by putting people first and learning to let go. In this episode, you’ll hear a practical framework for leadership that turns “volunteer” teams and employees into loyal, high-performing advocates for your business.

In this episode, Jennie and Todd Krause discuss:

Journey from CPA and finance to leadership and entrepreneurship
Why caring cultures drive retention, reviews, and referrals
The business math behind employee engagement and profits
The three pillars of a thriving workplace: caring, positivity, and cultural competence
The LEAD framework: Let Go, Empower, Align, Develop

Key Takeaways:

Sustainable growth comes from unlocking the untapped potential in the people who work with and for you, not just from technology or tools.
When employees stay longer, care more, and work with fewer mistakes, operating expenses drop while revenue and profits rise.
Culture is built by flipping the script from “rules and consequences” to clearly stating what you want and rewarding behaviors that deliver for your clients.
Effective leaders must learn to let go of tasks, empower others, and align them with clear goals so they can make good decisions independently.
Developing future leaders happens in everyday conversations just as much as in formal training rooms—every discussion about how and why a decision was made is leadership development.

“If I can’t do it all myself, I need help. I have to let go of things and give it to other people, so they can do it, because if I can no longer get my arms around everything, then things either fall through the cracks and stop getting done, or I’m self-limiting in how far I can go with my business.” – Todd Krause

About Todd Krause:

Todd A. Krause is the owner of The Cleaning Authority – Fishers, where he grew the business from $1.8M to over $4.0M in revenue while building a diverse, high-performing team and an award-winning workplace culture. A CPA and MBA with decades of leadership experience across finance, banking, and entrepreneurship, Todd has helped grow organizations ranging from startups to multi-billion-dollar enterprises.

Today, Todd is the founder of Silversun Consulting, where he works with home-service business owners to solve the growth challenges that keep companies stuck. His work focuses on building strong leadership, effective systems, and thriving workplace cultures that allow businesses to scale without chaos, burnout, or owner dependence.

Connect with Todd Krause:

Website: https://silversunconsulting.com/

LinkedIn: https://www.linkedin.com/in/toddakrause/

Connect with Jennie:

Facebook: https://www.facebook.com/badassdirectsalesmastery

Instagram: https://www.instagram.com/badassdirectsalesmastery/

Website: https://badassdirectsalesmastery.com/

Show: https://badassdirectsalesmastery.com/blog/

YouTube: COMING SOON!

LinkedIn: https://www.linkedin.com/in/badassdirectsalesmastery/

Email: jennie@badassdirectsalesmastery.com

Show Notes by Podcastologist: Angelica Rayco